Privacy
Last updated
This notice describes liquidsoft.io and the demos under demo.liquidsoft.io, which are run by Liquidsoft LLC, a Missouri limited liability company based in St. Louis.
What we collect
What you type into the inquiry form: your name, your email, an optional company name, what you think you need, a rough budget, a timeline and a description of the problem. Our servers also log each request they answer, and we count visits with Google Analytics. Both are described below.
Where it goes
Your inquiry is stored in our client portal, which runs on Google Cloud, and our team is emailed that it has arrived. A confirmation is sent to the address you gave through Postmark, our email provider, and the portal keeps a copy of it, as it does of every email we exchange with you about your inquiry. If the portal can't be reached, your inquiry is emailed to [email protected] instead. If that email can't be sent either, the site shows you that address so you can reach us directly — we don't keep what you typed in a log.
Server logs
Our servers log each request they answer, on this site and on the demos: your IP address, the address you asked for, the page that linked you there, the time and the kind of browser you use. That includes sending the inquiry form. We use these logs to keep the site running and to stop abuse. The inquiry form also keeps your IP address in the server's memory for a while, to limit how often one address can send it.
How long it's kept
We keep your inquiry, and the emails we exchange with you about it, until you ask us to delete them, even if we don't end up working together. Emails that tell our team about an inquiry stay in our inboxes until we delete them. Postmark keeps a copy of sent messages for 45 days, then deletes it. Server logs are deleted after 30 days.
Analytics
We use Google Analytics to count visits and to see which pages are read. Until you accept, it sets no cookies, and Google receives a cookieless signal for each page you view, with details such as the page, the time, the address that linked you here and the kind of browser you use. Google also receives your IP address with each request, and Google Analytics doesn't store it. If you accept, it also sets a cookie so a return visit is counted as the same visitor. Its advertising features are switched off, and it never receives what you type into the inquiry form.
Your choice
The banner asks once, and your browser remembers the answer. You can change it at any time with Cookie settings, at the foot of every page.
The demos
The demos run on made-up sample data, inside your browser. They don't use analytics or set cookies, and nothing you type into one is sent to us or anyone else. A demo keeps its sample data in your browser's storage, which you can clear at any time.
Your rights
You can ask us what we hold about you, and ask us to correct it or delete it, including your inquiry and the emails about it. Write to the address at the end of this notice.
What we don't do
This site runs no advertising trackers. We don't sell or share your contact details.
Changes
If this notice changes, the date at the top changes with it.
Contact
Questions, or a request to delete what you sent us: [email protected].